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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-08-2022 04:21 AM

HP Recommended
Product: HP Pro 8610
Operating System: Microsoft Windows 11

Used hp pro 8610 on previous windows 7 laptop and i had the ability to scan multiple documents and save each page as an individual pdf. with the hp software suite for the windows 11 laptop i cannot find any settings to save as individual files.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-08-2022 08:25 AM

HP Recommended

I have resolved my issue. i originally installed HP SMART app which was the recommended software instal for this printer. i have now installed the full version software which gives a lot more options for scanning and is the same software i used to run on my previous version windows 7 laptop. The full version appears to function as required on my windows 11 laptop

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1 REPLY 1

‎04-08-2022 08:25 AM

HP Recommended

I have resolved my issue. i originally installed HP SMART app which was the recommended software instal for this printer. i have now installed the full version software which gives a lot more options for scanning and is the same software i used to run on my previous version windows 7 laptop. The full version appears to function as required on my windows 11 laptop

2 people found this reply helpful
Was this reply helpful? Yes No
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