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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎07-17-2018 06:03 AM

HP Recommended

Most important is that your license file is OK and if you can export files then it is working! In case that you cannot read/write to ur USB dongle you will need to ask for the replacement. Just contact HP support in your country.

I am an HP Employee

Original David Team Member
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‎11-20-2019 05:51 AM

HP Recommended

I'm having the same problem, the license file is found among the setup files and I can't find away to activate or apply the license again.
If you can help me as the others would be great as our work is halted now because of this issue.

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