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‎02-24-2019 06:13 PM

HP Recommended
Product: dell
Operating System: Microsoft Windows 8 (64-bit)

I cannot get my hp printer to recognize my laptop in order to scan to it. I have downloaded and redownloaded the drivers and software to no avail. help

1 REPLY 1

‎02-26-2019 05:16 PM

HP Recommended

@CariC

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

How is the printer connected, USB or Wireless?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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