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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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cannot scan

HP Recommended
hp officejet 5258
Microsoft Windows 7 (64-bit)

hp office jet 5258. installed outlook in my win live mail. re downloaded recommened software 3 times.  still shows hp scan app cannot find an email app installed on computer. cannot scan to computer or any shortcuts.  have gmail, win live mail, outlook, and outlook .com.  online agent is of no help at all

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Message 2 of 2
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HP Recommended

@harper32015 

 

I suspect you are trying to scan to email.

 

You need to add your gmail / email address to an email client installed on the computer.

Installed Outlook (not the one you access via the web) might work.

Thunderbird client (mozilla) works.

If you were running Windows 10, you would add the email address to Windows Mail.

 

Category How-to > Topic Scan

Instructions and how-to steps

 

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Open section for Officejet Printers > find your printer model

Calls this document in the ePrint section:

Go to Setting Up and Using HP ePrint for more information.

 

 

References / Resources

 

Full Feature Software

HP OfficeJet 5200 All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and log in

 

HP Smart / HP Connected Login

Click Flag to switch to your region

 

Wait!

HP Account - Login / Dashboard

Note:  Log into your HP Account if / when you need central access to your device information, including the ability to update your personal  information.

 

 

Website Support Troubleshooting, How-to, Video Tutorials

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5258 All-in-One Printer 

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

Dragon-Fur

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