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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Color LaserJet Pro MFP M283fdw

hp LaserJet Pro MFP M283fdw.

When Using Adobe Acrobat to Create from scanner, only WIA driver seems to work properly. Acrobat insists on "Show Scanner's user interface" option. This pops up:

moon81_0-1722168818553.png

I don't know if this is an Adobe or hp interface, but I'd like to change the default page size shown here- Legal- to Letter.

Then I would be happy.

I can't seem to locate the default settings. Any clues?

Thx

Moon89

1 REPLY 1
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Hi @moon81,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to change the default page size in the scanner's user interface on your HP Color LaserJet Pro MFP M283fdw, follow these steps:

 

Change Default Page Size in HP Software

  1. Open HP Smart: Open the HP Smart app on your computer.
  2. Select Your Printer: Choose your HP Color LaserJet Pro MFP M283fdw from the list of printers.
  3. Open Scanning Settings: Go to the "Scan" section and look for an option to access "Scan settings" or "Preferences."
  4. Change Page Size: Find the option for page size settings and set it to Letter.

Change Page Size in Adobe Acrobat

  1. Open Adobe Acrobat: Open Adobe Acrobat on your computer.
  2. Go to Scanner Settings: When you select "Create PDF" from the scanner, and the scanner user interface appears, click on "Show Scanner's User Interface."
  3. Access Scanner Settings: In the scanner's user interface that pops up, look for a settings or preferences option.
  4. Change Page Size: Locate the page size setting (often under a "Document" or "Paper Size" tab) and set it to Letter.

Configure Scanner Defaults in HP Device Toolbox

  1. Open HP Device Toolbox: Access the HP Device Toolbox, which can often be found through the HP Smart app or installed separately from HP's website.
  2. Select Your Printer: Choose the HP Color LaserJet Pro MFP M283fdw.
  3. Go to Scanner Settings: Look for a tab or section for scanner settings or configurations.
  4. Set Default Page Size: Change the default page size to Letter in the appropriate settings.

Refer to this document: HP Color LaserJet Pro MFP M283fdw User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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