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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-14-2023 03:45 PM

HP Recommended
Product: HP Officejet 4632 e-All-in-One Printer
Operating System: Microsoft Windows 11

I went to scan a doc and the computers names on the printer window do not match present computer name

Category:
1 REPLY 1

‎08-17-2023 10:10 AM

HP Recommended

@RKHowe 

 

Welcome to the HP support community.

 

I understand that you are getting issues scanning to the computer, I am glad to assist you.

Setup the scan to the computer again

Follow the steps mentioned on page number 39 in this user guide:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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