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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

Hi, I have an officejet pro 7740, how do i copy an a4 to a3

1 REPLY 1
HP Recommended

@Nadia42 

 

Welcome to the HP Community --

 

Copy might not be the right tool for this task.

Instead, Scan the content and save it to your device.

Print the saved file at the size and on the paper you want to use.

 

Printer Specifications for HP OfficeJet Pro 7740 Wide Format All-in-One Printer (G5J38A)

Section Scan

Scan technology
Contact Image Sensor (CIS)
Scan speed (normal)
Simplex: Up to 8/6 images per minute (ipm) (black/color 200 ppi); Duplex: Up to 14/11 ipm (black/color 200 ppi)
Scan resolution, hardware
Up to 1200 x 1200 dpi
Levels of grayscale
256
Bit depth
24-bit
Maximum flatbed scan size
297 x 432 mm (11.69 x 17 in)
Maximum ADF one-sided scan size
216 x 356 mm (8.5 x 14 in)
Maximum ADF two-sided (duplex) scan size
210 x 297 mm (8.27 x 11.69 in)
Twain version
Version 2.1

 

 

Caveat:

The results depend on

  • The device you are using (computer, tablet, phone),
  • The Operating System / version running on that device,
  • The application / software used to open, view, configure, and submit the job to the printer

 

Best option for print (and possibly scan, too):

  • Supported Version of Windows
  • Installation of the Full Feature Software
  • Alert the printer to the paper size and type loaded in the printer for the current job (for print) - Printer Control Panel / EWS > Tray and Paper
  • Make sure the Driver in Printer Properties is pointing to the HP driver and not the Microsoft / Class IPP drivers
  • Use an app / software program that can print the content type (PDF / Photo - Image)

 

 

Details / Examples

 

=========================================

Printer - Printer Software

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

After the software is installed, Restart the computer and sign in.

 

====================================

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

>>> Open the Printer Assistant > tab Scan Manage Scan to Computer Enable

 

 

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

Related...

 

Example - HP Scan - Menu / Options > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

 

=========================================

Printer - Printer Properties

 

Printer Properties > Advanced > Driver = the HP driver (not the Microsoft / IPP class driver)

 

Example - Windows - Printer Properties

9025_Printer_Properties_Advanced_Driver_List_119025_Printer_Properties_Advanced_Driver_List_11

 

=========================================

Printer - EWS - Tray and Paper

 

Try using EWS to view / adjust the default paper size and type settings in the printer.

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

 

 

EWS – Browser – Tray and Paper Management

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model Dependent:  Advanced section

Click Apply to save changes

 

Tray and Paper – Paper Size / Paper Type / Paper Weight

 

Reminder

HP Smart Mobile requires that paper size / type is adjusted before the content is opened to be printed.

 

Paper Size, Type, and Weight loaded in the printer tray must be supported for use in that tray.

 

EWS provides access and control to check / adjust Tray and Paper Settings.

 

Note

Depending on the printer model, the Printer Control Panel might provide access to Paper Size / Type settings immediately after the paper is (re)loaded into the appropriate printer intake tray.

 

Custom size?

If EWS does not allow setting the paper size or size “Custom”, look for the setting to do so in the Printer Control Panel after (re)loading the paper to be used

 

General Example - EWS - Tray and Paper

EWS_9025_Preferences_Tray_and_Paper_Management_All_10EWS_9025_Preferences_Tray_and_Paper_Management_All_10

 

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

  HP OfficeJet Pro 7740 Wide Format All-in-One Printer series

 

 

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People who own, use, and support HP devices.

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Dragon-Fur

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