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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP LaserJet Enterprise 700 color MFP M775z

I've been tasked with tracking print counts on my HP LaserJet 700 color MFP M775 copier and other copiers as well.  I am able to track print counts via my printer server using a 3rd party tool.  However, we want to track the copy jobs that are happening as well.  All users are requirement to sign in with Active Directory username and password at the control panel.  I can see that the jobs are logged under Information > Job Logs with the user's name.  However, I don't know how to pull these logs and keep them for history.

 

Any assistance would be greatly appreciated.

1 REPLY 1
HP Recommended

HP has built in accounting you can leverage to track all activity and generate reports from the machine itself. Products like HP Access Control, PaperCut and PrintEvolve will have the ability to control the printers and keep counts in a central server as well as enable excellent control features like Pull-Printing.

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