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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎09-07-2026 07:48 AM

HP Recommended
Product: HP ProBook 640 G2 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Subject: Repeated BSOD – KERNEL_DATA_INPAGE_ERROR and Disk 0 Hardware I/O Errors

I have an HP ProBook 640 G2 running Windows 10 Pro 64-bit. My laptop has been crashing repeatedly (around 7+ times) with the BSOD error KERNEL_DATA_INPAGE_ERROR.

I checked the system and the SSD is detected as a 256GB M.2 SATA SSD and Windows reports its health as "Healthy." RAM testing also passed.

However, Windows Event Viewer repeatedly shows Event ID 154 with the message:

"The IO operation at logical block address for Disk 0 failed due to a hardware error."

I also tried installing the Intel Rapid Storage Technology Driver from the HP support page, but the laptop crashed with KERNEL_DATA_INPAGE_ERROR during the driver installation.

My current storage controller is Standard SATA AHCI Controller, using Microsoft's driver.

Please advise whether this indicates an SSD failure, M.2/SATA connection issue, storage controller/driver problem, or a BIOS issue, and what HP diagnostic test or repair procedure you recommend.

BIOS: HP N76 Ver. 01.61 (10/03/2023)

I would prefer to diagnose the hardware before reinstalling Windows or replacing the SSD.

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