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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-19-2020 08:02 AM

HP Recommended
Product: deskjet1510
Operating System: Microsoft Windows 7 (32-bit)

won't print scan or copy it says can,'t find printer

1 REPLY 1

‎06-23-2020 08:11 AM

HP Recommended

@dp102, Welcome to the HP Support Community!

  • Copying does not require a computer or a printer driver to be installed on the computer. 
  • If you are not able to make a copy, this could be a hardware issue.
  • Do you have any blinking lights on the printer?

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Kindly perform steps 5, 12, and 8 respectively from this document. If the printer is able to make a copy and print test report, check the connection between the printer and the PC.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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