• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Do I need to pay to send additional faxes through mobile fax on HP? It's telling me I reached my limit. Where can I go to find this information?

 

1 REPLY 1
HP Recommended

@Shelley1174 

 

Welcome to the HP English Community --

 

For the moment, unless something has changed very recently, there is not a subscription option for HP Mobile Fax.

 

What?

HP Mobile Fax has been in Trial mode for a long time.

 

It has become apparent over time that Trial use of the HP Mobile Fax service is suspended (halted / stopped) after using the product for two years.

 

Should the HP Mobile Fax service ever change its status from Trial to Subscription, you will be notified that plans are available.

 

If and when the status changes and plans become available, you can ignore the offer or choose to subscribe to HP Mobile Fax.

 

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

  • For example, FAQ > Section What does the Mobile Fax service cost? 
    • Please review the Terms of Service by clicking here
  • Below section FAQ > More FAQs

 

“More FAQs” calls this document - READ

 

Video Example

 

 

-- HP Mobile Fax – The Never-ending Trial –

HP Mobile Fax trial might refuse to provide service after a two-year period

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.