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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎06-27-2022 02:20 PM

HP Recommended

Hey there,

 

when i scan an A4 pages to a mail it works perfectly; when i scan two sided, no email is bei

Category:
2 REPLIES 2

‎06-28-2022 01:14 PM

HP Recommended

Is it possible that the document you are sending is too large? Have you tried sending a single duplex page to confirm? 

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‎06-29-2022 12:08 AM

HP Recommended

dear,

 

great! with a low resolution i was able to send one double sided paper by email!

 

some q:

 

1) in the past i could do multiple colored pages... what changed? 

2) why no error on screen when too big? now it says: "emails send"

3) can i change setting so it does accept larger files ?

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