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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎12-12-2023 12:29 PM

HP Recommended
Product: HP ENVY 6455e All-in-One Printer

I saw a YouTube video discussing a downloadable software that allows my new HP Envy 6455E printer to function in double sided scanning. How do I get that software?

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1 person had the same question
1 REPLY 1

‎12-12-2023 01:14 PM

HP Recommended

@Leo3217 

 

Its specs

 

           https://support.hp.com/in-en/product/product-specs/hp-envy-6400e-all-in-one-printer-series/210017860...

 

Its hardware does not support duplex scanning therefore software alone won't work. It supports duplex printing only.

 

Regards.

BH
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