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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-26-2022 09:31 AM

HP Recommended

Ik heb nog een bijna nieuwe HP Scanjet 5470C van een kennis gekregen. Helaas zit er softwarematig niets bij. Ik gebruik Windows 10, maar ik vind nergens een oplossing om de scanner werkend te krijgen voor het scannen van dia's.

Category:
2 REPLIES 2

‎08-26-2022 09:42 AM

HP Recommended

Hey @JSM01 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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‎08-26-2022 10:16 AM

HP Recommended

Hello @JSM01 ,
Welcome to the HP Support Community!

 

Sorry your Scanjet 5470C is too old!

Spoiler
Sorry dat uw Scanjet 5470C te oud is!

Read this document here: Niet-ondersteunde producten 

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
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