• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎04-19-2026 03:34 PM

HP Recommended

i cannot find a Scan driver for my HP Color Laser Jet Pro MFP 3301 for Windows 11 version 25H2.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2026 09:03 PM

HP Recommended

Drivers are backwards compatible to windows 7 according to Microsoft's driver design.

 

I found the win 8.1 64bit universal scan dated Nov 2025 here

 

You may want to try a 3rd party scan tool from Hamrick.  It has a free trial and I have used it before on older scanners.  It will be full function and not just "universal".

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-19-2026 09:03 PM

HP Recommended

Drivers are backwards compatible to windows 7 according to Microsoft's driver design.

 

I found the win 8.1 64bit universal scan dated Nov 2025 here

 

You may want to try a 3rd party scan tool from Hamrick.  It has a free trial and I have used it before on older scanners.  It will be full function and not just "universal".

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No

‎04-20-2026 02:21 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

Try downloading the Scan driver for Win 11 from this link:

https://support.hp.com/sg-en/drivers/swdetails/hp-color-laserjet-pro-mfp-3301-3304-3388-printer-seri...

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPiaYiRDZNQzACdH1tR2RhOH

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.