duplex copy from automatic paper feed

[Saeschion]

Hi.

why is it not possible to copy  more then one page from the automatic paper feed, how its possible from the flatbed glass, so it waits for the second page ?

Thxs

Sascha

[greenturtle]

Hi,

Thanks for using the HP Support Community.

It is possible to copy duplex from the automatic document feeder.

Check out this resource on how to do that:

https://www.youtube.com/watch?v=603q3eiu-is

Hope that helps!

[Saeschion]

Hi 

thanks for the answer.

but it don' t have the choice of "2-to-2" side in my options.....thats the point 😉

see my photo...

but i can print duplex, so the duplex is working.

thanks

[greenturtle]

Hi 

Have you tried loading the document onto the automatic document feeder before going to the Front panel?

Try following the steps in the video.

Let us know if the 2-2 sided copying menu appears.

Thanks.

[Saeschion]

Hi

thanks for your answer.

yes i put in the document before i go to the front panel.

i tried also a thick bundle of documents, so it has nothing to do, that in only not recognize it for a one paper document.

[greenturtle · Accepted solution]

Hi 

Can you confirm your printer model is :

HP Color LaserJet Pro MFP M479dw?

If it is, then the ADF doesn't support Automatic Duplex scanning.

Duplex ADF scanning

No

https://store.hp.com/sg-en/default/hp-color-laserjet-pro-mfp-m479dw-w1a77a.html

Only the HP Color LaserJet Pro MFP M479fdw supports Automatic Duplex Scanning.

Duplex ADF scanning

Yes

https://store.hp.com/my-en/default/hp-color-laserjet-pro-mfp-m479fdw-w1a80a.html

For Duplex copying, follow this example to do a 2-sided to 2-sided copy.

https://www.youtube.com/watch?v=Bp9DYFcu9hA

Thanks.

[Saeschion]

Yes, you are absolutely right ! the DW can not double side scanning 😞

I forgott that in the evaluation process...

thanks for your helpful answers and links ! i appreciate that !

Sascha

[greenturtle]

Hi Sascha,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!