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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Color LaserJet Pro MFP M281cdw
macOS 10.14 Mojave

I'm struggling to find the documentation that demonstrates how to do duplex scanning on the M281cdw laser printer.  I've found posts that say that software is the only to do it, but they didn't link to the software to download.

Can someone provide a link to the software and documentation for usage on both windows and macOS.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@vincen8147

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
We can use HP Easy Scan application to scan both sides of the page. Here is how to do it:

1.) Download and install HP Easy Scan from here. Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder. Check the box Scan both sides of pages.

 

4.) Click Done.

5.) Click Scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@vincen8147

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
We can use HP Easy Scan application to scan both sides of the page. Here is how to do it:

1.) Download and install HP Easy Scan from here. Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder. Check the box Scan both sides of pages.

 

4.) Click Done.

5.) Click Scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

HP Recommended

Thanks.  This is what I needed.

To complete your answer, perhaps you could add the sceen shot of the popup that asks to refeed the scanned papers?

 

Thanks again.

HP Recommended

Hi @vincen8147, I am the Mr.Robot. It looks like you were interacting with @senan6806, but he is out of the office today, so I'll take over from here.

 

I appriciate your efforts for writing back to us.

 

I am happy to hear that your issue got resolved.


If you have any queries in future related to any HP products, you can always reach out to us.


We will try our best to help you out.

 

Take care,
Have a great day! 🙂

 

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.