envy 5052 will scan but not print from windows 10

[Waterwader]

WIFI connection, works

No recent software changes other that the windows updates

No hardware changes

No error messages shown.

I click on print  and nothing happens except the print job shows as pending

Unable to print. But am able to scan. I have uninstalled HP Smart and reinstalled it. Still unable to print, but still able to scan. It was suggested to see if there were any Windows updates available. I installed the most recent update.

Ran troubleshooting, no problems found.

Still won't print.

Help

[KrazyToad · Accepted solution]

@Waterwader

Welcome to HP Community

I have gone through your Post and would like to help
 

Please download and run the HP Print And Scan Doctor from this Link: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Run PSDR v5.0.2 

Once the PSDR detects the Printer, it will show up the IP address and Software Status. 

Select the correct Printer and click on Next. 

PSDR will check if the Printer is on the Network and communication between the PC and the Printer. Once the connection check is done, click on Fix Printing 

Once PSDR goes through all checks and automatic fixes, click on Print a test page. 

Regardless if PSDR printed the test page or not, click on “NO PRINT” 

PSDR will then notify you that there is an update available, click on continue, and PSDR will apply the patch and ask for a reboot. 

Post restart the PSDR will run automatically to check for more issue.  If no issue found close PSDR. 

Keep me posted how it goes

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