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‎08-27-2016 03:32 PM

HP Recommended
Product: Envy 7645
Operating System: Microsoft Windows 7 (64-bit)

The fax is disabled.  I can't find how to enable it again.  How do I do a factory reset such that I can setup the printer/fax/scanner again?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2016 05:36 PM

HP Recommended
Hi,


While on the Home screen of your Printer.

Press the Return arrow (ideally on the bottom left of the display) at this point it will not be lit but still press it 4 time

It should show you support menu, Tap on it

Then Tap the UP arrow on the Top right

It should give you Enable and Disable menu

Press Ok and Select Fax and follow the On screen instruction.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-27-2016 05:36 PM

HP Recommended
Hi,


While on the Home screen of your Printer.

Press the Return arrow (ideally on the bottom left of the display) at this point it will not be lit but still press it 4 time

It should show you support menu, Tap on it

Then Tap the UP arrow on the Top right

It should give you Enable and Disable menu

Press Ok and Select Fax and follow the On screen instruction.

Was this reply helpful? Yes No
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