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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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I have an Envy7645 printer. I would like to disconnect my landline. Can I fax without having my printer connected to a phone line?

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@lmassa583, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

The HP Envy 7645, like many other HP printers, typically requires a traditional landline to send and receive faxes. However, if you plan to disconnect your landline, there are alternative methods you can consider to send faxes:

Mobile Faxing through the HP Smart App:

  • You can use the HP Smart app, which offers a Mobile Fax feature that allows you to send documents via fax over the internet. This doesn't require your printer to be connected to a phone line.
  • Download and set up the HP Smart app on your mobile device via 123.hp.com.
  • Use the Mobile Fax feature in the app to send faxes directly from your mobile device.

Online Fax Services:

  • There are numerous online fax service providers that allow you to send and receive faxes through email or a web platform.
  • These services typically require a subscription or pay-per-fax fee but eliminate the need for a phone line.

Connecting to VoIP or Digital Services:

  • While traditional faxing requires a standard phone line, some users have had success using VoIP services with the appropriate setup and equipment.
  • It's important to note that the quality and reliability might vary compared to a traditional landline.

Reference: How to fax with an HP printer or fax machine | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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