find past documents that were printed fromhp8020 inkjet

[Laurajean1351]

trying to locate documents i scanned from my computer and printed

[Dragon-Fur]

@Laurajean1351 

Welcome to the HP Community --

In general, No -- printed jobs and print history are not saved.

Unless you have the actual file, you cannot reprint jobs from "before".

Yeah, but I've heard doing this!

Windows can save jobs in the printer queue -- that is, save printed jobs in the queue for later reprint and reference.

The feature must be set up ahead of time.

and

It's not 100% or guaranteed -- or example, if you have to reload the printer software or recreate / rebuild the printer queue, the saved jobs are lost.

Part of the story - Save Print Jobs

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Job Reprint

Print Queue Management - Set up "Save a print job to reprint later"

The "reprint" feature must be set ahead of time to "Keep printed documents".  (The feature is not switched on by default.)

This method requires that the user base (those people submitting print jobs) do not sabotage the print queue by removing entries -- this is a matter determined by Policy in your home office / workplace.  (In other words, you must have a modicum of control over what people are doing).

Save jobs to be reprinted later

The following applies to recent versions of Windows and a printer for which the Full Feature Software / Full Solution Software has been installed.

 Windows 10

Control Panel > icon view > Devices and Printers 

Right-Click on your Printer > Printer Properties

(If necessary) Change Properties

Tab Advanced

Select Keep printed documents > Apply > OK

Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Printer Properties > Tab Advanced

Select Keep printed documents > Apply > OK

Next,

When jobs are saved in the queue, they can be printed again later.

Windows 10

Control Panel > icon view > Devices and Printers 

Double-Click on your Printer

Double-Click on See What's Printing

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Windows 11

Settings > Bluetooth & devices > Printers & scanners > Select Printer >

Open Print Queue

OR

More devices and printers settings

Double-Click on Printer

Double-Click on See What's Printing

--------------------------------------------------

Reprint your Job

Windows 10 / Windows 11 "See what's printing"

Single-Left-Click on a job that you want to reprint to highlight that entry

Right-Click on the highlighted job > Restart

Windows 11 "Open Print Queue"

Left-Click on the job to be reprinted > Select Restart

IMPORTANT

Removing / Reinstalling the printer software resets this option back to default (printed document list is not saved).

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System Information (works with “Keep printed documents”)

NOTE: Job information stored in System Information might not show number of pages

Windows 10

Control Panel > icon view > Administrative Tools > System Information

OR

Windows 11

Control Panel > icon view > Windows Tools > System Information

In section Software Environment

Print Jobs

NOTE:  Click on Time Submitted (in ribbon on top) to sort by date / time

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 8022 All-in-One Printer  

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