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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Find scanned document from HP Smart Tank 530

1 REPLY 1
HP Recommended

Hi @LenL2 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are unable to find the scan documents on your device. However, to find scanned documents from an HP Smart Tank 530, you can please follow these steps:

 

  • Scan the Document: Place the document you want to scan on the scanner bed of your HP Smart Tank 530. Use the scanner interface on the printer to initiate the scanning process.
  • Save the Scanned Document: After scanning, the document is typically saved either directly to a connected computer or to a memory card or USB drive if you have one inserted into the printer.
  • Check the Saved Location: Depending on your printer settings and where you directed the scanned document to be saved, you should check your computer's designated folder, memory card, or USB drive to locate the scanned document.
  • File Search: If you're having trouble finding the document, you can use the search function on your computer to look for files scanned around the time you performed the scanning process.
  • HP Smart App: Additionally, if you have the HP Smart App installed on your computer or mobile device, you can use it to manage scanned documents and locate them easily
     
    Refer to this document:  HP Smart Tank 530 Wireless All-in-One series

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
my testing
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