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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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hp envy photo 7855. trouble setting up scan feature to MacBook air

1 REPLY 1
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Hi @cookieg1234 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with setting up the scan feature on your HP Envy Photo 7855 to your MacBook Air. It should be relatively straightforward. Here's a step-by-step guide:

 

  • Ensure Proper Connection: First, make sure your HP Envy Photo 7855 is properly connected to your MacBook Air. You can do this either through a USB cable or via your local Wi-Fi network.
  • Install HP Easy Scan: If you haven't already, download and install the HP Easy Scan software on your MacBook Air. You can find this software on the HP website or through the App Store.
  • Open HP Easy Scan: Launch the HP Easy Scan application on your MacBook Air.
  • Select Scanner: In the HP Easy Scan window, select your HP Envy Photo 7855 scanner from the list of available devices.
  • Adjust Settings (Optional): You can adjust scan settings such as resolution, color mode, file format, etc., according to your preferences.
  • Place Document: Place the document you want to scan on the scanner glass or load it into the automatic document feeder (if your printer has one).
  • Start Scanning: Once everything is set up, click on the "Scan" button in the HP Easy Scan window to start the scanning process.
  • Save or Share: After the scan is complete, you can choose to save the scanned document to your MacBook Air or share it via email, Messages, or other applications.

 

Refer to this document:  HP ENVY Photo 7855 All-in-One Printer User manual

'No Scan Options' Message Displays on Printer (Mac)
 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.