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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎12-27-2022 12:27 PM

HP Recommended
Product: HP Officejet Pro 8615 e-All-in-One Printer

I have always been able to scan on my hp officejet pro 8615 but now I get an error message saying can't find scanner. I made sure I did all the updates. I am connected with USB

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