how do I scan from my deskjet 3755 to my pc

Deb1654 · ‎06-14-2017

I am trying to scan from my Deskjet 3755 TO my pc. I feed the document into the scanner. It scans, then immediately prints the scan, but does not send the scan to my pc (wireless) How do I set it up to scan and save to my PC? Thank you.

Dvortex · ‎06-15-2017

Hello, @Deb1654 – Hope you are well 🙂

May the Forums be with you! It is a great place to find the help you need, from other users, HP experts, and other support personnel!

Going through your post, I see that you are having issues while scanning using the HP Deskjet printer. I’d suggest using the HP Smart to download and install the app on your PC.

HP Scan and Capture is a simple and fun application that captures photos or documents from any HP scanning device or your computer's built-in camera. These images can be previewed, edited, saved, and shared to other applications. Here are the detailed instructions on how to use the app: http://hp.care/2nZfg1K

If you would like to use the regular HP software, check the instructions here: http://hp.care/2oO4SgL

Let me know if that helps!

Good luck 🙂

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DVortex
I am not an HP Employee

Wadawabbit · ‎02-14-2019

Spoiler

I see this is an old question, but since I just purchased one of these all-in-one devices and had the same problem I thought I would give an answer.
I was on the phone with Tech Support for quite a while yesterday trying to figure out why my paper would not feed. At first they were giving me instructions for the wrong model printer (they told me to use the scanner glass, which this one does not have), and they never asked me exactly where I was placing the paper, which would have solved the problem very quickly. I thought you fed your page from the regular paper tray; but I finally figured out you feed it from the front. If you look above the HP logo on the front of the device, there is a slot about 1/4 high. The paper is fed through there, face up. The ledge the paper rests on is narrow, and I found out on my own that I need to push the sheet in firmly so it "catches" - it does not feel very secure when placing it, but once "caught" it worked nicely. Unfortunately you can only scan a simple piece of paper - occasionally I need to scan one to which I've attached a post-it note, or a loose piece of paper with a note that I don't want to write on the original sheet. You need a scanner glass for those type of documents - they won't go through this machine (well, a post-it note might, but I wouldn't want to chance it).

I see this is an old question, but since I just purchased one of these all-in-one devices and had the same problem I thought I would give an answer.I was on the phone with Tech Support for quite a while yesterday trying to figure out why my paper would not feed. At first they were giving me instructions for the wrong model printer (they told me to use the scanner glass, which this one does not have), and they never asked me exactly where I was placing the paper, which would have solved the problem very quickly. I thought you fed your page from the regular paper tray; but I finally figured out you feed it from the front. If you look above the HP logo on the front of the device, there is a slot about 1/4 high. The paper is fed through there, face up. The ledge the paper rests on is narrow, and I found out on my own that I need to push the sheet in firmly so it "catches" - it does not feel very secure when placing it, but once "caught" it worked nicely. Unfortunately you can only scan a simple piece of paper - occasionally I need to scan one to which I've attached a post-it note, or a loose piece of paper with a note that I don't want to write on the original sheet. You need a scanner glass for those type of documents - they won't go through this machine (well, a post-it note might, but I wouldn't want to chance it).

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