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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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office jet pro 8720

I want to scan a legal document but only able to scan 81/2 X 11 sheets.  Is it possible to scan legal size documents.

2 REPLIES 2
HP Recommended

@BramwellII 

 

Please use the following Guide

 

          https://scantocomputer.com/hp-officejet-pro-8720-scan-to-computer/

 

Sorry it is a bit long

 

Regards.

BH
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HP Recommended

Apologies for jumping in unannounced.

 

@BramwellII 

 

What else?

How can this be done?

 

The PRINTER supports this option using the ADF.

 

The scan legal size option is not (at this writing) available in the less robust Mobile printing application.

 

The Specs indicate the following sizes are supported in Windows (and likely MacOS).

 

If you are using the ADF...

Scan Size Maximum (ADF, Imperial)8.5 x 14 in
Scan Size Maximum (ADF,metric)215 x 355 mm
Scan Size Maximum (flatbed, imperial)8.5 x 14 in
Scan Size Maximum (flatbed, metric)216 x 356 mm

 

IF you can get to a Windows or MacOS computer, you can likely have what you want.

 

Example - HP Smart - Windows - Scan Document

HP_Smart_W10_Scan_Document_Screen_7HP_Smart_W10_Scan_Document_Screen_7

 

 

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References / Resources

 

HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

 =================================================

Windows

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

 =================================================

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR Open and Read >>> HP Printers - Using the HP Smart App (Windows 10)

 

NOTES: 

  • Disconnect from Virtual Private Network (VPN) connection before downloading.
  • Turn on Wi-Fi on your computer or mobile device and connect to your network. If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup.

 

  • HP Smart requires that you sign into the application using your HP Account credentials.

 

  • HP Smart benefits (likes) having the Full Feature Software / full driver printer software installed.  For example, full driver provides access to Shortcuts and Printing Preferences.

 

  • Document includes the HP Smart application download links for Windows and Mobile devices, plus an FAQ section to assist with questions / issues.
    •  FAQ examples: 
      • What are the requirements to use the HP Smart app?
      • Which printers are compatible with the HP Smart app?
      • Why do I need to sign in or create an account to use the HP Smart app features?
      • Which languages does the HP Smart app support?
    • Older versions of the HP Smart app no longer support the required login feature.
    • Update the application to the latest version to access / use HP Smart

 

 =================================================

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 8720 All-in-One Printer series 

 

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