• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP 6400 all in one
macOS 11.0 Big Sur

HP 6400 all in one How duplex copy with ADF

4 REPLIES 4
HP Recommended

@mmburke33

 


Welcome to HP Support Community


I would like to help

 

To assist you better please let me know if you are using an HP Envy 6400 or an HP Deskjet 6400?


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

there is no menu button, only copy, "i", and wireless

HP Recommended

using HP envy 6400

HP Recommended

Hi @mmburke33 ,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

The ADF scanner on the Envy Pro 6400 series scans 1 sided only.,  In order to copy 2-sided (Duplex) documents, you'll need to manually reload the documents back into the ADF as well as the 1st printed pages.

 

This example shows you how to do that - it's also a single sided ADF scanner and shows you how to reload the document at the ADF as well as the printed pages to copy the 2nd side.

 

https://www.youtube.com/watch?v=AXcCsV7OlCY

 

These resources will be useful to get the best out of the HP Envy Pro 6400 printer"

https://www.youtube.com/watch?v=dkxgtr-kT84

https://www.youtube.com/watch?v=AoecquXy00g

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan 2-sided documents with the ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to download & install the HP Full ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.