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HP 8710

I have the same question but on an HP 8710. How do I block spam faxes. What is the procedure on the menu screen?

1 REPLY 1
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@SLM0302-,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you need assistance with blocking junk faxes on your HP OfficeJet printer. Don't worry we'll work together to help you find a solution.

 

Block unwanted fax numbers: 

 

If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the

printer does not receive faxes received from those numbers. When an incoming fax call is received, the printer

compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number

matches a number in the blocked fax numbers list, the fax is not received. (The maximum number of fax

numbers you can block varies by model.)

 

NOTE: This feature is not supported in all countries/regions. If it is not supported in your country/region,

Junk Fax Blocking does not appear in the Preferences menu.

 

NOTE: If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a

Caller ID service.

 

You can block specific fax numbers by adding them to the junk fax list, unblock these numbers by removing

them from the junk fax list, and print a list of blocked junk fax numbers.

 

To add a number to the junk fax list:

 

1. From the printer control panel display, touch Fax .

2. Touch Setup .

3. Touch Preferences .

4. Touch Junk Fax Blocking .

5. Touch + (Plus Sign).

6. Do one of the following.

 

● To select a fax number to block from the call history list, touch ( Call history ).

● Manually enter a fax number to block, and touch Add.

 

NOTE: Make sure you enter the fax number as it appears on the control panel display, and not the fax

number that appears on the fax header of the received fax, as these numbers can be different.

 

For more details, please follow this User guide - Chapter 5. Fax page number 57 - Block unwanted fax number.

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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