Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Smart Tank 6001 All-in-One
Microsoft Windows 10 (64-bit)

How can I scan from my printer to my computer

1 REPLY 1
HP Recommended

Hi @Reschny,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To scan from your HP Smart Tank 6001 All-in-One printer to your computer, follow these steps.

 

For Windows:

Install HP Smart App:

  • If you haven't installed it yet, download and install the HP Smart app from the HP website or Microsoft Store.

Open HP Smart App:

  • Launch the HP Smart app on your computer.
  • Make sure the printer is connected to the same Wi-Fi network as your computer.

Add your Printer:

  • If the printer is not already added, click on the "+" button to add your printer.

Start Scan:

  • From the HP Smart home screen, click on Scan.
  • Select Scanner or Camera (choose Scanner for scanning directly from the printer).

Adjust Scan Settings:

  • Choose options like Document Type (PDF, JPEG, etc.), resolution, color, etc.

Place Document:

  • Place the document or photo you want to scan on the printer's scanner glass or into the automatic document feeder (ADF), if available.

Scan:

  • Click Scan to begin scanning.
  • Once the scan is complete, you can save it to your computer, email it, or print it directly.

For macOS:

Install HP Smart App:

  • Download the HP Smart app from the Mac App Store or HP website.

Open HP Smart App:

  • Launch the HP Smart app and add your printer if it’s not already added.

Place Document:

  • Place the document on the scanner glass or in the automatic document feeder (ADF).

Start Scan:

  • Click on Scan in the HP Smart app.
  • Adjust settings as needed (document type, resolution, etc.).

Save or Share:

  • After the scan is complete, you can save the file to your computer, email it, or share it.

 

This process should work seamlessly once your printer and computer are properly connected to the same network.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.