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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer
Microsoft Windows 11

how can I scan multiple pages to individual files?

1 REPLY 1
HP Recommended

@mickeybs51 

 

Welcome to the HP Community --

 


@mickeybs51 wrote:

how can I scan multiple pages to individual files?


Operating System: Microsoft Windows 11

Software / Application:  ?

Connection Type:  ?

Content Type:  ?

 

Thank you for including your printer product / model and your Operating System / version.

Doing so helps those who might want to help.

 

Two Sections + References & Resources

 

1)  Install the Full Feature Software

2)  Use HP Scan to scan content and save to individual files

 

================================

1) Remove / Install the full driver printer software

 

If not done by this point...

 

Restart everything, including the router that controls you network.

 

Can't stand it?  At least restart the printer and the computer and any device you can stand to be without for a short time.

 

Next,

Run Windows Updates  --  If any updates are installed, Restart the computer and log in.

 

Next,

 

If not done by now...

Uninstall the printer software from Programs and Features

Restart the computer and log in

Install a fresh copy of the Full Feature Software / full driver printer software

 

Video - Install Printer Software

 HP DeskJet 2700 series Printer: Download Offline Copy of Software and Install on Win 10 computer

 

and / or

 

Printer - Full Feature Software - Install

 

If you have not done so, consider

 

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

If the full driver printer software is (already) installed but not working,

  • Uninstall any printer software from Control Panel > icon view > Programs and Features
  • Restart the computer and sign in.

Next,

  • Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

 

Next,

  • If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
  • Download and Save the Full Feature Software installation package or the Easy Start Software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories 

 

Installation

  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
  • After the software is installed, Restart the computer and log in

 

====================================

 

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

 

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

================================

2) HP Scan

 

Use HP Scan scan pages > Save scanned content to one file OR save each page as an individual file.

 

Sub-menu More > Destination > File Type >> Check box "Separate file for each scanned page"

 

Example - HP Scan - Save as PDF > main menu settings > More > Destination > File Type

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

 

References / Resources 

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP OfficeJet Pro 8720 All-in-One Printer

 

Dragon-Fur

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