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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

how to scan on HP Tango Smart Wireless Printer – Mobile Remote Print, Scan, Copy

1 REPLY 1
HP Recommended

Hi @janwallace ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to scan with the HP Tango Smart Wireless Printer involves using the HP Smart app on your mobile device. 

 

Here's a step-by-step guide:

 

  • Ensure your HP Tango Printer is set up: Make sure your HP Tango Printer is set up and connected to your wireless network. Follow the instructions provided with your printer to complete the setup process.
  • Download and install the HP Smart app: You can download the HP Smart app from the App Store (for iOS devices) or Google Play Store (for Android devices). Install the app on your mobile device.
  • Launch the HP Smart app: Open the HP Smart app on your mobile device.
  • Add your printer: If you haven't already added your HP Tango Printer to the HP Smart app, you'll need to do so. Follow the on-screen instructions in the app to add your printer. Make sure your mobile device is connected to the same Wi-Fi network as your printer.
  • Navigate to the scanning feature: Once your printer is added to the HP Smart app, navigate to the scanning feature. This may be located on the app's home screen or in the menu.
  • Place the document on the scanner: Lift the scanner lid of your HP Tango Printer and place the document face-down on the scanner glass.
  • Adjust settings (optional): You can adjust settings such as color, resolution, and file format within the scanning feature of the HP Smart app.
  • Initiate the scan: Once you've adjusted the settings to your preference, initiate the scan using the on-screen controls in the HP Smart app.
  • Save or share the scanned document: After the scanning process is complete, you'll have the option to save the scanned document to your mobile device, email it, or share it via other apps installed on your device.
  • Finish up: Close the scanner lid and complete any additional steps required by the HP Smart app to finish the scanning process.

 

Refer to this document: HP Tango Scanners, Copiers, & Fax 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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