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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Envy Photo 7858
Microsoft Windows 10 (64-bit)

When I insert the memory card it automatically scans from the glass, when all I want to do is view the photos from my pc.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@BrendaEmbay

 

Welcome to HP forums.

 

You can not access the data on a memory card inserted inside the printer from your PC.

 

However, you can print the data on the memory card from your printer without accessing the PC

 

1. On the printer display, touch Photo, and then select a photo type that you want to print.

2. Insert a memory device into the slot. NOTE: If you insert both memory card and USB Ʈash drive into the printer, you will need to select a memory device. CAUTION: Do not remove the Ʈash drive from the printer USB port while it is being accessed by the printer. This can damage the files on the USB Ʈash drive. You can safely remove a USB Ʈash drive only when the USB port light is not blinking.

3. Follow the on-screen steps to set properties, select the photos you want to print, and touch Continue.

4. Touch (Edit) to change brightness, crop, or rotate the selected photo, or touch (Print Settings) to set properties.

5. Touch Continue and preview the selected photo. 6. Touch Print to begin printing.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@BrendaEmbay

 

Welcome to HP forums.

 

You can not access the data on a memory card inserted inside the printer from your PC.

 

However, you can print the data on the memory card from your printer without accessing the PC

 

1. On the printer display, touch Photo, and then select a photo type that you want to print.

2. Insert a memory device into the slot. NOTE: If you insert both memory card and USB Ʈash drive into the printer, you will need to select a memory device. CAUTION: Do not remove the Ʈash drive from the printer USB port while it is being accessed by the printer. This can damage the files on the USB Ʈash drive. You can safely remove a USB Ʈash drive only when the USB port light is not blinking.

3. Follow the on-screen steps to set properties, select the photos you want to print, and touch Continue.

4. Touch (Edit) to change brightness, crop, or rotate the selected photo, or touch (Print Settings) to set properties.

5. Touch Continue and preview the selected photo. 6. Touch Print to begin printing.

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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