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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎11-15-2024 04:36 PM

HP Recommended

How do I fix device manager error hp 9010 scanner

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2024 07:32 AM

HP Recommended

Hi @DaveHB22,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I see that you are facing scanning issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee

View solution in original post

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1 REPLY 1

‎11-17-2024 07:32 AM

HP Recommended

Hi @DaveHB22,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I see that you are facing scanning issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
Reply
Was this reply helpful? Yes No
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