hp 9025e error code 358

[Phil642]

my new HP 9025e won't faxed. Keeps giving error code 358. whats

[Dragon-Fur]

@Phil642 

Welcome to the HP Community Forum.

 Fax error codes and messages for HP printers and fax machines

Error code group:

356, 357, 358, 359, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM: Multiple causes:

• Stop key was pressed on the receiving fax machine before the fax completed. Contact the person receiving the fax to see if they are cancelling the transmission. If not, send the fax again but at a slower transmission speed.

• Fax failed before completing due to no paper, and error state, or a paper jam in the receiving fax.

• Call waiting service made a click sound that is heard for an incoming call, momentarily disconnecting the fax call. Disable Error Correction Mode (ECM) if necessary.

• An incompatible feature caused the receiving fax machine to end the call.

References / Resources

 Resolve fax problems

and

•  How to fax with an HP printer or fax machine
• >>>  Test fax setup with the HP Fax Test Service
•  Use HP Digital Fax to receive faxes to a computer or email

and

 User Guide

Chapter 8 - Fax - Starting on Page 81

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet Pro 9025e All-in-One Printer 

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