hp cue-scanning flow component has stopped working

[Manu1021]

hp cue-scanning flow component has stopped working

[Kuroi_Kenshi]

Hi @Manu1021,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP device is showing the message “HP CUE-Scanning Flow Component has stopped working.” Let’s go through a few steps to check what could be causing this.

Restart the HP Printer and PC

Power off the printer and your computer completely.

Turn them back on to refresh all HP background services.

Run HP Print and Scan Doctor

Download and open HP Print and Scan Doctor.

Let it automatically detect issues with drivers, scanning services, and connections.

Reinstall the Full Feature Software

Uninstall the existing HP printer software from Programs & Features.

Reinstall the Full Feature package for your exact printer model (not just the basic drivers).

Reset HP Services

Open Services (Windows + R → type “services.msc”).

Make sure the following are set to Automatic and Running:
• HP CUE DeviceDiscovery
• HP Network Devices Support
• HP Print Scan Doctor Service

Check for Windows Updates

Install all pending Windows updates.

Outdated Windows components can cause HP scanning modules to fail.

Disable Third-Party Firewall/Antivirus (Temporarily)

Security tools may block HP background communications.

Test scanning after temporarily disabling them.

Try a Different USB Port or Reconnect Wi-Fi

If using USB, move the cable to a rear USB 2.0 port.

If using Wi-Fi, restart the router and reconnect the printer.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,