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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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hp deskjet 3700
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I purchased a hp deskjet 3700 and there seems to be a problem with printing copies from the printer itself, it scans the document but prints a reduced size of the original document. what can i do to change the settings so it prints the same as the original?

1 REPLY 1
HP Recommended

Hi,

The printer cannot print on the bottom 12.7 mm (0.5 inches), may your original have a smaller margin than 1.27 cm?

 

The printer reduces to fit the printable area when copying, that cannot be changed.

 

If this is the case, if the original document may have a larger margin than its bottom, try loading the page with its bottom part to the scanner, then check for any difference.

 

If the document have smaller margins than 1.27 cm on both top and bottom margins, it will be reduced to fit the hardware capabilities and that cannot be changed.

 

You may find its specifications below, see Paper-handling specifications >> Print margins and its Copying specifications as a reference:

https://support.hp.com/us-en/document/c05046448

 

Shlomi



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