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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Officejet 4632
Microsoft Windows 7 (32-bit)

I have an hp officejet 4632 with an error code OXC4EB827F and will not work at all, also the power button flashes continually.  Tried the reset proceedure from HP Print and Scan Doctor and it did not help, there was no response from the printer.  Any help would be apprciated as it is two years out of warranty.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi!

 

Welcome to HP Forums a great way to get support.

 

Thanks for your post. I see that you have an issue with your  “HP Officejet 4632” printer that gives you an error message “OXC4EB827F”.

 

 It looks like a hardware issue with the printer.

 

Please try this related link on the HP forum authored by X-23  an HP certified Forum Expert. This is a link for the same printer series but not the exact printer model.

 

Link:

 

http://hp.care/2bP97Dx

 

If this fails, please contact HP Tech Support to service your printer using this link:

 

http://hp.care/2bGzo6g

 

 

Hope this helps! Do let me know how this goes.

 

Take care and have a great day.

DavidSMP
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi!

 

Welcome to HP Forums a great way to get support.

 

Thanks for your post. I see that you have an issue with your  “HP Officejet 4632” printer that gives you an error message “OXC4EB827F”.

 

 It looks like a hardware issue with the printer.

 

Please try this related link on the HP forum authored by X-23  an HP certified Forum Expert. This is a link for the same printer series but not the exact printer model.

 

Link:

 

http://hp.care/2bP97Dx

 

If this fails, please contact HP Tech Support to service your printer using this link:

 

http://hp.care/2bGzo6g

 

 

Hope this helps! Do let me know how this goes.

 

Take care and have a great day.

DavidSMP
I am an HP Employee

HP Recommended

This method worked, but only after leaving the printer totally disconnected for about 4 days.  I would unplug for as long as 10 minutes but it would not do anything.  So leaving it disconnected for days worked, I guess it needed more time to power down internally.

Thanks again.

HP Recommended

My HP printer Envy 4500 has an error code message OXC4EB827F and the power button flashes continuously.

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