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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
macOS 12.0 Monterey

Hello

My HP envy 4502 scan edit was working fine on OS monteray. Since update to version 20.1 the scan edit button does not work at all on OS monteray. Tried this on another mac with OS tahoe install and the scan edit button works allowing edits.

How can I reinstal version 18.10 to my mac with OS monteray?

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