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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I have a hp deskjet 3052a, windows vista.   My old printer was able to scan more than one photo at a time and save the photos to separate files.  this one doesn't seem to do that.  I plan on scanning many photos and plan on taking this printer back and getting something else if it isn't possible to do it or load software for will.  Does anyone know where I can find a list of printers that will do this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

After 4 years I was sent the software. It seems to be working well if I put the photos away from the edge of the scanner.  My scanner is still working so I will be using this program. I am very happy with it.

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3 REPLIES 3
HP Recommended

Hi,

 

Please read this:

 

  http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Scanning-multiple-photos/td-p/1220395

 

Hope this helps.

BH
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thanks
HP Recommended

After 4 years I was sent the software. It seems to be working well if I put the photos away from the edge of the scanner.  My scanner is still working so I will be using this program. I am very happy with it.

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