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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Microsoft Windows 10 (32-bit)

how to get my fax working  on my Hp officejet 4500.  I get an error message on the printout "Image on Fax Send Report is set to Off

1 REPLY 1
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@ElJay0714

 

Welcome to the HP Support Community.

 

Let’s refer to the HP support article and try the steps provided to fix the issue.

HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - Cannot Send or Receive ...

Note: Check if you are using the exact model number of the printer before you proceed with the troubleshooting steps.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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