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08-29-2020 01:22 PM - edited 08-29-2020 01:24 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- What is the operating system?
While you respond to that, let's try these steps:
Click Advanced Picture Settings or Advanced Document Settings to change any available settings such as quality and resolution. Click Save to file Save Options to change the folder where scans are saved, set scan file names, and select what happens after you save the scan.
And, also refer to the Article : https://support.hp.com/in-en/document/c05343887 Improving Scan Quality Step 5: Change the scan settings
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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