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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
drdirt
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is hp technician selling firewall a scam /

HP Recommended
hp envy 5055
Microsoft Windows 10 (64-bit)

when I recieved an error code in hp help, I had hp call me back from the designated phone #. The tech said I had malware screwing w/ my printer and took control of my computer for 30 minutes and said he fixed the problem Then sold me a lifetime fire wall from GB Tech called 'Cisco Meraki Mx67'.

        did I get scammed? His name is [content removed]

any suggestions who at HP can verify this?

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MarcusC
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HP Recommended

Hey @drdirt 🙂


As for scammers in the community:



Be alert for scammers who may be posing as HP support representatives, particularly those who claim to be “HP Helpdesk”.



Only call numbers from people who have a HP badge on their profile page.



If you think you have received a fake HP Support message, please report it to us by clicking on the blue "Report Inappropriate Content" button above the message in the Private Message portion of the Community.



Thank you!



Kind regards,



MarcusC

I work on behalf of HP.
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Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
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