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HP Recommended
HP Smart Tank 7602 All-in-One

just got a hp smart tank 7600 series printer. i have a landline that all my phones are on including printer/fax machine. Need help

1 REPLY 1
HP Recommended

@sassymay40 

 

Welcome to the HP English Community --

 

Update / Edit - Add Original Format EWS Fax Example

 

Help is available -

 

Fax documentation, including setup and troubleshooting is available in your printer's user manual.

 

Additional information is provided in separate documents meant to help you navigate and correct any issues.

 

 

Open

 User Guide - HP Smart Tank 7600 series

 

Start by searching the document for "Fax" -- the first few pages of the manual display illustrations and information to help you find the buttons and ports used with the fax feature.

 

Next,

Chapter 6 - Fax - Starting on Page 38

 

Review the chapter contents --

Make sure your phone cord is a 2-wire phone cord meant for connecting the Fax.

If you wish to use EWS to configure the Fax, see page 45

Next,

Additional information and troubleshooting is available in section "Fax Issues" starting on Page 101

 

AND...

 

 Fax error codes and messages for HP printers and fax machines

 

and

 

 How to fax with an HP printer or fax machine

 

-----------------------------------------

Message Content References

 

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

 

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

 

Reminder:  If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Fax > Basic Fax Settings

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Fax > Fax Setup Wizard

 

Example - EWS - Fax

Reminder:  Settings are Model Dependent

EWS_9025_Fax_Settings_Basic-Advanced_2EWS_9025_Fax_Settings_Basic-Advanced_2

 

Model Dependent

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Fax > HP Digital Fax

 

Alternate EWS (select new printer models)

 

NOTES –

  • All Fax Features and Settings are Printer Model Dependent
  • Your printer might -- or might not - include the features and settings shown in the examples.
  • There is no "driver" fix to add features that are not in your printer's fax hardware.

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Fax > Fax Receive Settings

Section Fax > Fax Archive and Forwarding (includes Network folder if / as applicable)

 

Alternate EWS (select new printer models)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Fax > Fax Send Settings > Common Job Settings / Analog Fax

 

 

-----------------------------------------

 

If / While the fax on the printer is not working, you are welcome to use HP Mobile Fax to send faxes.

 

-- HP Smart – Mobile Fax –

Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11

 

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

 

“More FAQs” calls this document - READ

 

Video Example

 

 

------------------------------------------------------

 

NOTE:  Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Smart Tank 7602 All-in-One  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.