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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Envy Photo 6220
Microsoft Windows 10 (64-bit)

Hello. 

I accidentally set the language to Chinese at set-up on my new HP Envy Photo 6220. I don't speak Chinese so finishing the set-up will be hard. Can you help me with this?

Mussie

1 REPLY 1
HP Recommended

@Musszemik

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to change the language on your printer. 


Don't worry, I'm here to help! 


Let's try these steps -

 

1) Turn your printer off and then on.

 

2) On the printer control panel, touch the Setup icon .

 

3) Touch the first option that displays on the printer control panel. This option is the Preferences menu.

 

4) Touch Language. Language selection is the first option that displays on the printer control panel. A list of available languages displays. Scroll through the list to find your desired language option, and then touch Yes to confirm.

 

If the issue still persists, you may try step# 2 and 3 from this document

 

Hope this fixes your issue.

 

Eagerly waiting to hear from you. Let me know how that goes. 


To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 


Have a great day!
 

Asmita
I am an HP Employee

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