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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-21-2024 08:12 PM

HP Recommended
Product: HP Officejet 4622 e-All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I printed from word and then tried to copy from a stack on top and started to print blank pages. I can't copy from the glass and prints blank pages. I've updated the firmware and drivers. I've uninstalled and reinstalled with no luck. Printer has plenty of ink. I've performed a head cleaning and tried to align but said was unsuccessful. It prints test pages but won't copy. At my wits end. Can't solve it a new one will have to be bought. Appreciate any help.

Thanks 

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