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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-10-2019 07:37 PM

HP Recommended
Product: hp 7855
Operating System: Microsoft Windows 10 (64-bit)

won't scan or copy for me

will print docs and envelopes

screen says paper size detected by printer does not match size selected for print

paper on glass is same size as tray ...reg 81/2 x 11

 

1 REPLY 1

‎02-10-2019 10:19 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please download and install the FULL feature software.

HP Envy Photo 7855 | 7155 | 6255 Connect Printer Wirelessly Download & Install Software

 

Some scanning tips:

HP Envy Photo 7855 : Scan a document to PDF with a small file size

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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