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- HP Community
- Printers
- Scanning, Faxing, and Copying
- no computer found error message MacOS

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08-12-2021 07:09 PM
Trying to scan, but I get an error message that says "No computer found. Tip: you can use the printer home page (<EWS URL for printer> to set up this feature on macOS computers." How do I get to <EWS URL? If someone knows where the instructions are for accomplishing this, I'd be much obliged, because HP doesn't give any hints that I can find.
08-20-2021 02:06 AM
Welcome to the HP Support Community.
Enabling Scan to computer using HP Utility may resolve the issue. Let's try these steps:
1.) On your Mac, click Finder, click Applications, click the Hewlett-Packard or HP folder, then double-click HP Utility. (If HP Utility is not available, download and install the printer essential software from here)
2.) Under Scan Settings, click Scan to Computer, then make sure the Enable Scan to Computer check box is selected.
3.) Try to scan.
Let me know if this helps.
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