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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
MFP M177fw
Microsoft Windows 10 IOT

No paper in document feeder message when I try to scan with feeder

1 REPLY 1
HP Recommended

@Roger80

 

Welcome to HP forums, I see that your printer is not picking up paper.

 

If the product does not pick up paper from the tray, try these solutions.

  1. Open the product and remove any jammed sheets of paper.

  2. Load the tray with the correct size of paper for your job.

  3. Make sure the paper size and type are set correctly on the product control panel.

  4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.

  5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper, and continue.

  6. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water.

You can refer to this HP document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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