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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Officejet Pro 8620 All-in-One
Microsoft Windows 10 (64-bit)

How do I scan negatives and 35mm on an HP Officejet Pro 8620?  I have recently read this is possible on older versions, but cannot find any information on the printer I have.  Please respond quickly as this is something I need to do for my business. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Scanning Negative requires a special film holder (such as this example), indeed a such was offered by older models and not within the last years.

 

The 8620 do not offer this kind of capabilities, as well as any current inkjet all in one device and you cannot scan negatives with your printer.

 

Only proffesional scanners offer a such these days, not all in one devices.

 

Below is the single model I were able to locate for purchasing today, there might be some more models and it worth tryiing a google searh for a such:

HP Scanjet 5590 Digital Flatbed Scanner

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

Scanning Negative requires a special film holder (such as this example), indeed a such was offered by older models and not within the last years.

 

The 8620 do not offer this kind of capabilities, as well as any current inkjet all in one device and you cannot scan negatives with your printer.

 

Only proffesional scanners offer a such these days, not all in one devices.

 

Below is the single model I were able to locate for purchasing today, there might be some more models and it worth tryiing a google searh for a such:

HP Scanjet 5590 Digital Flatbed Scanner

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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