outgoing email profile issue

[JKF1]

I've had the MFP M281fdw for several years and had no issues with the scan to email function and the settings configuration.  Recently, this function has stopped working and appears to be an issue with the outgoing profile  SMTP settings.  using a **bleep** account for the outgoing profile.

Any tips on what to check for this issue?

[Dragon-Fur · Accepted solution]

@JKF1 

Welcome to the HP User Community.

Google recently shut the door on "Less Secure Apps".

Switch ON 2-step verification and create an App Password.

Video and steps ...

Scan to Email – Two-Step Verification and App Password

Notice from Google

Less secure apps & your Google Account

This video will quickly show you how to set up scan to email with an HP printer with **bleep** AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on **bleep** and Google

Steps

Log into your Google Account

Open your Google Security Webpage

Next, if not done, Switch ON 2-step verification

Turn on 2-Step Verification

Next, Create / select an application and (then) create your app password

Sign in with App Passwords

Assign / set that new App Password in your Scan to Email profile as the password.

Save and Test

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HP Color LaserJet Pro MFP M281fdw 

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[JKF1]

perfect.  that did the trick.  thank you! 

[Dragon-Fur]

@JKF1 

You are welcome.

Yep, Google snuck up on us with this change.

Smiling.

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Panza72]

Hi. I have the same issue, already tried several times to use the 3rd app password with **bleep**, all configurations seem to be absolutely equal to what showed by a lot of support pages, but still not working. I'm afraid my printer isn't taking into account the new password setup. Is this possible? How can I check what is happening? Thanks.